Return policy

We want you to shop with confidence. Our detailed product descriptions and images help you make an informed decision, and our 24/7 Customer Support is always available.

• 100% Money-Back Guarantee: If the item received is not as described, we will issue a full refund for the purchase price.
  
  

• Shipping Costs: Return shipping costs vary by country. If the cost exceeds our budget, we will negotiate a fair resolution with you.

Exchange & Return Policy

We accept returns for items that are in new condition, with the original tags attached and in the original box. Please follow these steps to ensure a smooth return process:

Step 1: Contact our customer service to request a return. (You must contact us before returning any item.)

Step 2: Pack your item securely in the original shipping package.

Step 3: Include all original packaging and accessories with your return.

Step 4: Obtain the correct return address from our customer service before shipping the item back.

• Once your order has been shipped, it cannot be canceled. If you wish to return or exchange an item, you will be responsible for the return shipping fees.
  

• Please review your order carefully before placing it to ensure you are purchasing the correct item.
  

To request a return or exchange, please email us with the following details. We will respond with further instructions within 24-48 hours:

Return or Exchange Request

• Order #:
  
  

• Merchandise Details (Model, Quantity):
  
  

• Name:
  
  

• Address:
  
  

• Email: